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Pre-Order Terms and Conditions


Pre-Order Terms and Conditions

These Pre-Order Terms and Conditions (“Terms”) govern the placing of pre-orders ("Pre-order") with Sweet Victory Products Ltd. Please read these Terms carefully before submitting your Pre-Order of any Sweet Victory Products Ltd, Products. By submitting your Pre-Order, you agree to be legally bound by these terms.

  1. Pre-Order Reservation Available to UK customers only.

1.1 Accuracy of Information

When placing a Pre-order for Sweet Victory Products Ltd products, you will be required to provide certain information, such as your address and other billing information. You represent and warrant that all such information is accurate, and you shall ensure that such information is kept current. Sweet Victory Products Ltd shall have no responsibility or liability for inaccurate information or information that later becomes outdated, and shall have no obligation to make efforts to determine the correct contact or shipping information.

1.2 Pre-Order Acceptance

You acknowledge that Pre-orders are always subject to delays, and once an order is placed with our suppliers, these will then be sent to you. You also agree that Sweet Victory Products Ltd may decline pre-orders where issues arise with the suppliers or as it deems appropriate. We will make efforts to inform you within two (2) weeks of our receipt of your Pre-Order, and you will be entitled to a full refund of the purchase Price.

  1. Price & Payment

You will be charged the full Price of the Products at the time of placing the Pre-Order. Methods of payment accepted are:(1) Credit Card Payment (Visa, Visa Electron, MasterCard).

  1. Priority

Sweet Victory Products Ltd will build Products according to the order in which the Pre-order is received. This position does not imply receiving a particular number associated with your Products. If you cancel or forfeit your reservation in accordance with the Terms, your position will be taken by the next person on the Product reservation list.

  1. Delivery Schedule

Although we will make efforts to begin delivering Products as soon as reasonably practicable, you understand and agree that there may be delays. An estimated time of delivery is only an estimate, is subject to change, and Sweet Victory Products Ltd does not represent or warrant that it will be able to ship the Product by the estimated date. As a result, in the event that a delay arises and the estimated shipment is not met, Sweet Victory Products Ltd is not responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these Terms, to provide any discounts, refunds, or credits due to any such delays. We will provide you updates with respect to such delivery schedule. If, for any reason, you decide that you do not wish to continue to wait for your Product, you may cancel your reservation as provided for in Section 5 below.

  1. Cancellation

Buyer or Seller may cancel this reservation by terminating the Pre-order at any time for any or no reason prior to our notice to you that your Product is ready for delivery. If you do so prior to our notice of delivery, you will obtain a refund of the purchase Price without interest. If Sweet Victory Products Ltd cancels your reservation, you will receive a full refund of the Purchase Price without interest.

  1. Limitation of Liability

Under no circumstances will Sweet Victory Products Ltd be held liable for any incidental, special, or consequential damages arising out or related to this agreement. In the event that Sweet Victory Products Ltd is held liable for any damages arising out or related to these Terms, your sole and exclusive remedy will be the full refund of your purchase price without interest.

  1. Change to the “Terms”

Sweet Victory Products Ltd reserves the right to change any of the terms for any or no reason. We will provide notice of any material changes and, if you are unhappy with such changes, your sole and exclusive remedy will be to cancel your reservation as described in Section 5 above.



  • SME News Awards

    Sweet Victory Products Wins SME News Northern Enterprise Awards for Best Sugar-Free Sweet Retailer 2023.

  • Lux Life Awards

    Sweet Victory Products Winners of Lux Life Awards for Best Sugar Free & Low-Carbohydrate Food Retailer 2023 - North West England.

  • MISA 2023 Awards

    Sweet Victory Products Wins Made in Stockport Awards 2023 for the Business to look out for category.