Delivery Info

UK Mainland Delivery - Orders are usually dispatched within 1-2 working days (not including holidays) See cut off times below.
DELIVERY SERVICE	PRICE
For customers in Scotland or Northern Ireland, opting for a courier other than Royal Mail may result in additional charges. We will invoice you accordingly for this service. If you prefer an EVRI service, kindly review our terms and conditions page, acknowledging the associated risks. We will adjust your shipping costs accordingly for a seamless transaction. FedEx prices for weights up to 24kg vary based on location: England, Scotland, Northern Ireland, and the Channel Islands. Select the appropriate location for FedEx shipping: For England, choose "England." For Scotland, select "Scotland." For Northern Ireland, indicate "Northern Ireland." For the Channel Islands, opt for "Channel Islands." This ensures accurate pricing and a smooth shipping process tailored to your specific region.	---
ROYAL MAIL Tracked 1-2 Business Days (not inc bank holidays)	---
Royal Mail - Tracked 48hrs - cart weight less than<2kg	£5.95
Royal Mail - Tracked 48hrs - cart weight less than<10kg	£6.85
Royal Mail - Tracked 24hrs - cart weight less than<10kg	£7.44
UPS - Tracked 2 Business Days (not inc weekends & holidays)	---
UPS - Tracked 48hrs - cart weight less than<3 kg	£6.99
UPS - Tracked 48hrs - cart weight less than<5 kg	£7.75
UPS - Tracked 48hrs  - cart weight less than<10kg	£8.99
UPS - Tracked 48hrs - cart weight less than<20kg	£11.99
UPS - Tracked 24hrs - cart weight less than<10kg	£10.99
DPD - Tracked 1-2 Business Days (from Collection point pick up) (Price Increase from 03/03/2023  Not inc weekends & holidays.	----
DPD - 1-2 Days Tracked - cart weight less than <15kg (from Collection point pick up)	£7.99
DPD - 3-5 Days Tracked - cart weight less than <15kg (from Collection point pick up)	£6.50
PARCEL FORCE - 1-2 Business Days (Not inc weekends & Bank holidays)	----
Parcel Force Standard 48hrs <15kg	£11.99
Parcel Force Standard 24hrs <15kg	£13.99
FedEx (Not inc weekends & Bank holidays)	----
FedEx Next Day
Fedex Next Day (not inc weekends & holidays) - England  < upto 24kg	£6.50
Fedex Next Day (not inc weekends & holidays) - Scotland  < upto 24kg	£20.45
Fedex Next Day (not inc weekends & holidays) - Northern Ireland  < upto 24kg	£26.75
Fedex Next Day (not inc weekends & holidays) - Channel Island  < upto 24kg	£36.29
FedEx Economy
Fedex 2-3 days (not inc weekends & holidays) - Fedex Economy England < upto 24kg	£6.45
Fedex 2-3 days (not inc weekends & holidays) - Fedex Economy Scotland < upto 24kg	£19.50
Fedex 2-3 days (not inc weekends & holidays) - Fedex Economy Northern Ireland < upto 24kg	£25.47
Fedex 2-3 days (not inc weekends & holidays) - Fedex Economy Channel Islands  < upto 24kg	£36.37
Please provide your mobile number for tracking updates.

We operate Monday-Friday, 11am - 5pm. We do not operate over the weekends and Public/Bank holidays. (except for Saturday local deliveries) 

Orders placed after 10 am Friday for courier delivery may not be dispatched until the following Monday.

All our products are stored in temperature controlled environments. If ordering temperature sensitive products like chocolate, please choose a next day delivery service or delay your order until cooler weather forecast can be given. 

Please make sure your address is correct at the time of purchase and someone is available to receive your delivery, if items are returned to us, an additional charge will apply for postage to be sent back out to you.  


IOSS (International One Stop Shop)

Now that we are IOSS registered we can ship to the following countries in the European Union, EUROZONE Vat is charged at the checkout, please be aware we have no ETA once your arrives in your country and is dealt with customs when your order processed and send to you through customs, we ask if you would be patient whilst this is being done..

For all orders shipped to countries within the European Union (EU) with a total value under 150€ (excluding taxes and delivery), taxes and duties will be paid at checkout. This means that the price you see for the item(s) in your cart is the final price you'll pay, and there will be no additional fees or charges upon delivery. We make sure to follow all EU regulations and guidelines regarding taxes and duties, and strive to make the checkout process as easy and transparent as possible.

Any Purchases over $150 Euro's becomes the responsibility of the customer to pay any customs charges as this will be sent via DDU 

DDU means 'Delivered Duty Unpaid', so when your package arrives at its destination country, the Customer will be contacted by customs to pay any customs duty owed before it will be released and sent on to the Customer, the sooner this is payed the less time your order will be subject to delays.

EUROZONE Deliveries 3-5 working days once this has left us please allow from 3-5 weeks due to customs clearance angancies both in the UK and Customs clearance across of EU zones, delays are expected (pleae be aware all mail and parcel services do not work on public holidays)   Customs Process and How it works. Once your parcel is handed over to the UK customs agency, it is subject to thorough checks and procedures. This process can take up to 3 weeks, and we have no control over the speed at which it is processed. Additionally, upon arrival in the destination country, the parcel is subject to further scrutiny by the customs agency of that country. Again, this is beyond our control. Furthermore, the trade agreements between the UK government and the European Union are subject to change over time. These changes can impact the customs and shipping procedures, potentially leading to delays or alterations in how goods are processed and delivered. We acknowledge that these delays can be frustrating for some EU customers, but we want to reassure all our customers that the majority of our EU customers are aware of these challenges before placing orders with us. It's important to note that many companies in the UK still face difficulties trading with the EU due to issues related to the freedom of movement of goods. We want to emphasize that these delays are often beyond our control, and we are committed to doing everything we can to ensure your order reaches you as swiftly as possible. We appreciate your understanding and patience in this matter. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. DELIVERY SERVICE TO THE FOLLOWING COUNTRIES - Åland Islands, Andorra, Austria, Cyprus, Estonia, Finland, France, French Guiana, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg,  Malta, Monaco, Montenegro, Netherlands, Portugal, San Marino, Slovakia, Slovenia, Spain, Vatican City.
- GPSTracked 3-5 Business Days (not inc weekends & holidays) Subject to Delays at customs	---
Price is calculated at the checkout
- Tracked 2 Business Days (Parcelforce GPS tracked (3-5 working days, subject to delays at customs for inspection)	---
Price is calculated at the checkout